We’re excited you're interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like.
 

Location - Dayton, OH
Compensation - Starting at $14-15/hour, Growth to $20+/hour

This Is a Performance-Based Role

Syncrotist supports healthcare organizations across the country. When our phones ring, it matters. Every call impacts real people. We are building a team of disciplined, reliable operators who want more than “just a job.” If
you value accountability, measurable performance and advancement — you’ll thrive here.
 

What You’ll Be Responsible For

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• Managing high-volume inbound calls

• Supporting caregiver scheduling and urgent escalations

• Responding to chat and email requests

• Accurately documenting every interaction

• Following structured communication protocols

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Performance is measured daily on attendance, call quality, accuracy, efficiency and professional tone.

Growth Path

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• Entry

• Assistant Supervisor

• Supervisor

 

Leadership roles are earned through reliability and results.
 

Who This Is For

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• Individuals who show up on time and are reliable

• People who prefer clear expectations

• Those who handle pressure without emotional reaction

• Candidates seeking upward mobility

• Professionals who see work as responsibility, not just a paycheck

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Requirements

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• 40+ WPM typing speed

• Strong verbal communication

• Ability to multitask under time pressure

• High school diploma or equivalent

• Background check required

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Schedule

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• 24/7/365 operation

• Weekends and holiday availability required for all roles